Support

Contact Form
Please enable JavaScript in your browser to complete this form.
If you encounter any issues while using our products, please provide the following information to help us resolve it more quickly: 1. Specific symptoms of the issue; 2. Your order number and the purchasing platform (e.g., Amazon); 3. Your shipping address (so we can send a replacement directly). Thank you for your choosing of KoolStone!

TroubleShooting & FAQ

Troubleshooting

Troubleshooting Troubleshooting for C1 / C1 Pro Rock Tumbler C1 / C1 Pro Rock Tumbler customer service: support@ikoolstone.com Troubleshooting for C1 Pro Max Rock Tumbler C1 Pro Max Rock Tumbler...
Read More

C1 Pro Max

Troubleshooting – C1 Pro Max Rock Tumbler If your tumbler fails to operate correctly, check the following table. You can search for related questions using keywords in the search box on the right...
Read More

C1 / C1 Pro

Troubleshooting – C1 / C1 Pro Rock Tumbler If your tumbler fails to operate correctly, check the following table. You can search for related questions using keywords in the search box on the right...
Read More

FAQs

Frequently Asked Questions Rock Tumbling HOW LONG DOES IT TAKE?  The duration varies; however, using a standard tumbler (C1 Rock Tumbler) typically requires about 4 to 5 weeks of continuous...
Read More

User Manual

User Manual Download KoolStone User Manual Here C1 Rock Tumbler Download C1 Pro Rock Tumbler Download C1 Pro Max Tumbler Download C1 Pro Ultra Tumbler Download...
Read More
Shopping Cart
Scroll to Top